Returns & Refunds Policy | Price Right Cleaning Pro

At Price Right Cleaning Pro, customer satisfaction is our top priority. We are committed to delivering exceptional cleaning services tailored to your needs. If you are unsatisfied with our services or need to request a refund, please review the following policy.

Service Refunds

Eligibility for Refunds:

• Refunds are applicable only if the service did not meet the agreed-upon quality or was not performed according to the service agreement.

• Requests for refunds must be submitted within 48 hours after the service is completed.

Process for Refund Requests:

To request a refund, please email us at info.prcpro@gmail.com with the following details:

1. Your name and contact information.

2. The date of service.

3. A clear description of the issue.

We will promptly review your request and, if necessary, arrange for a re-service or issue a refund.

Resolution Timeline:

• Refunds will be processed within 7 business days of an approved request.

• Refunds will be issued using the original payment method with no additional fees.

Conditions for Re-Service or Refunds

A re-service or refund will be provided if:

• The issue is clearly identified and attributed to our cleaning process.

• The request is made within the specified 48-hour window.

Refunds are not applicable for:

• Dissatisfaction caused by conditions outside the scope of the service agreement.

• Areas or items explicitly excluded from the cleaning service during booking.

Refunds for Cleaning Supplies or Products

Eligibility:

• Goods must be returned within 30 days of purchase in their original, unused condition and packaging.

Exceptions:

• Personalized or custom-ordered cleaning products.

• Products unsealed due to health or hygiene reasons.

Return Address:

312 Bond St, Elizabeth, NJ 07206
We recommend using a trackable shipping method, as we are not responsible for items lost or damaged during return shipment.

Gift Certificates

• If marked as a gift at purchase and sent directly to the recipient, refunds will be issued as a gift credit.

• If not marked as a gift, the refund will be issued to the original purchaser.

Contact Us

For any questions or further assistance with our Returns & Refunds Policy, please reach out to us:

• Email: info.prcpro@gmail.com

• Phone: 201-564-5436